Welcome to Shearwater Clearing Agency. These Terms of Service (“Terms”) govern your use of our services and website. By engaging with our services or accessing our website, you agree to comply with these Terms. If you do not agree, please do not use our services.
1.1 “Company” refers to Shearwater Clearing Agency.
1.2 “Client” refers to the individual or entity engaging the Company’s services.
1.3 “Services” refers to customs clearance, compliance advice, and other related offerings provided by the Company.
2.1 Shearwater Clearing Agency specializes in customs clearance, compliance guidance, and the preparation of required documentation.
2.2 The Company commits to providing accurate, timely, and efficient services as per the agreed scope.
2.3 All services are subject to the availability of accurate and complete information from the Client.
3.1 The Client agrees to provide all necessary information and documentation required for customs clearance.
3.2 The Client is responsible for ensuring the accuracy of the provided information and compliance with local laws and regulations.
3.3 The Client agrees to pay all applicable taxes, duties, and fees as required by law.
4.1 All invoices must be settled within the agreed payment period.
4.2 Late payments may result in additional fees or suspension of services.
4.3 Payments for third-party services (e.g., customs duties, carrier charges) must be made directly to the relevant parties unless otherwise agreed.
5.1 The Company will not be held liable for any delays, fines, or penalties resulting from:
6.1 The Company agrees to maintain the confidentiality of all Client information and documentation.
6.2 Confidential information will only be disclosed to third parties when required by law or with the Client’s explicit consent.
7.1 Either party may terminate services with written notice.
7.2 Outstanding payments must be settled upon termination.
8.1 The content on the Company’s website is for informational purposes only.
8.2 Unauthorized use, reproduction, or distribution of website content is prohibited.
8.3 The Company reserves the right to modify or discontinue the website at any time.
9.1 These Terms are governed by the laws of South Africa.
9.2 Any disputes will be resolved in South African courts.
10.1 The Company reserves the right to update these Terms at any time.
10.2 Continued use of the Company’s services or website constitutes acceptance of the updated Terms.
For any questions or concerns regarding these Terms, please contact us:
